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Faq

Donegal Town Harbour & Donegal Bay are tidal and as such we are restricted to sailing when there is enough water depth. This means that each day’s sailing times are different and the number of sailings varies also. For sailing times which are updated on a regular basis please click here.

Cruises last for one hour and fifteen minutes. (75 minutes)

The waterbus has a capacity of 160 passengers (This number has been reduced due to Covid restrictions)

Adults €20

Children Aged 5-16 €7

Students 17-23 with valid student photo I.D €12

Children 4 and under travel Free

Family Ticket (Two adults plus 2 Children aged 16 or under) €50

Tickets are available online and at the Waterbus Office on Quay Street in Donegal Town. We strongly advise to book your tickets online in advance to avoid disappointment.

Yes. Tickets can be reserved over the phone but must be picked up and paid for in full at least 1 hour prior to the sailing time. Tickets not picked up in this time frame will be re-sold. The booking office number is  074 97 23666

The waterbus WILL sail exactly at its scheduled time. Because of tidal restrictions and the schedules of groups on each sailing we can not delay a departure for any reason. Boarding commences 15 minutes prior to the advertised departure time. Passengers are advised that queues form for each sailing so being at the pier 30 minutes prior to the departure time may be advisable.

The waterbus is fully wheelchair accessible and friendly. There are disabled toilet facilities onboard also.

The seal colony is visible on most cruises but once again due to the tidal nature of Donegal Bay we cannot guarantee the seals will be laying out on every trip. Seals do appear in the waters around the waterbus on every trip. We usually suggest that parents do not promise their children they will see seals to avoid disappointment.

Buggies are permitted on each cruise but this is dependent on the number of passengers travelling and the number of other prams/wheelchairs etc on the cruise. Storage is available on the quay and sometimes on board for prams etc when large numbers are sailing.

There is a fully stocked bar on board the waterbus serving soft drinks, beers, wines & spirits. Tea, coffee, biscuits, crisps and ice creams are also available. Please DO NOT bring your own food or drink onboard without prior arrangement with management.

At present, there are guides available for €1 each in German & French which detail the points shown by our guide on the outward journey. Other languages will be added to this shortly.

Yes. Dogs are permitted to travel on Donegal Bay Waterbus but must be kept on a leash at all times and are not permitted on the top viewing deck. Some sailing may be unsuitable for dogs due to passenger numbers and/or other dogs already booked onboard.

Sailing can be cancelled for two reasons. Firstly, if weather conditions are deemed to be unsuitable for sailing we will not sail. This decision is taken by the captain and may be taken at any time up to the sailing time. Secondly, a minimum number of passengers is required to make sailing viable. Should this number not be reached by the sailing time that sailing will be cancelled. Full refunds will be issued at the time of cancellation only. Refunds cannot be given after the date of cancellation.